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Apply to JobJob ID249653BRPosition TitleKey Account Manager Ophthalmology (Western Switzerland & Bern)Job Description• Overall responsibility for driving sales, promotion and development in the designated accounts to reach commercial goals

• Develop long-term trust relationships with a portfolio of major clients including each stakeholder within the customer (doctors, pharmacists, medical controllers and other decision-makers) to ensure long term professional partnerships

• Acquire a thorough understanding of key customer needs and requirements

• Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.

• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts

• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account

• Analyze market situation including competitive intelligence activities on key accounts and key competitors

• Organize customer events and other programs, alone or with marketing/medical department, in line with agreed business tactical plans

• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.

• Lead cross functionally with all colleagues to maximise customer interaction and share information in a timely manner, providing Novartis stakeholders (Brand Managers, Franchise Heads, Sales Reps, Medical Scientific Liaison, Customer Service, Finance and external consultants) insight and feedback gained from customer interactions.Minimum requirements• University Degree in Health Science, Medicine or Economics or proven equivalence through business experience

• Minimum of 5 years’ pharmaceutical sales experience, ethical promotion of products to specialist physician targets

• Key Account experience preferred

• Fluent in French and English, German is a great plus

• Good knowledge of the Swiss healthcare environment

• Track record in Project Management

• Proven Strong negotiation and stakeholder management skills

• Analytical and strategic skills to evaluate commercial success, propose and adapt key stakeholder strategy and commercial terms

• Strong team playerDivisionPHARMABusiness UnitRegion Europe GenMedLocationSwitzerlandSiteRotkreuzCompany/Legal EntityNovartis Pharma Schweiz AGFunctional AreaSalesJob TypeFull TimeEmployment TypeRegular

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