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Swiss Timing LTD

Client Services Manager

Job-description

To extend our "Client Services" team, we are looking for our new collaborator who will be responsible for maintaining and developing Swiss Timing’s client portfolio within sport federations, event organizers, broadcasters, brands and other stakeholders.
We are looking for a candidate with at least 10 years of professional experience in a client servicing and sales role in the sports marketing industry. It would be preferential to have experience in the media industry as the position will moreover include the business development of our service in the broadcaster segment.
The role will include mainly the following two sections of activities:
Client Servicing

• Own, manage and nurture client relationships through regular interaction with all Swiss Timing stakeholders inventory.


• Maintain and develop relationships including regular face-to-face meetings with the existing portfolio or further Swiss Timing partners.


• Foster close liaisons with internal Swiss Timing stakeholders and the Swatch Group brands with respect to multi-sports events, individual projects and products.


• Carry out feasibility checks of sales requests of Swiss Timing respectively new partners by linking briefings with internal conditions and technology (resources, terms and deadlines)


• Lead and manage projects and ensure the delivery of contractual rights


• Ensure regular and constant contact with all accounts to review and steer sales trends and overall performance.


• Carry out business planning and budget projections on a regular basis


• Support of the Head of Client Services/CEO for special projects, as per assignment

• Establish, maintain and coordinate relationships with existing and new partners for the development of business opportunities

• Establish, maintain and coordinate relationships with broadcast partners in order to understand their needs, and develop solutions to those needs


• Develop a sales strategy for the broadcaster section


• Responsible of servicing and follow-up broadcast partners with a proactive approach, adding value wherever possible


• Responsible of conception and development of new product concepts and services


• Develop business plans and investment requests for new business projects


• Regular review of external market forces and competitors` actions potentially impacting Swiss Timings’ business or position


• Ensuring of continuous improvements of business development processes and tools

Your profile

• University Diploma or Master's Degree in sports and/or economic sciences


• You have a proven experience in client servicing and sales of at least 10 years in the sports marketing industry, ideally also in the media or close to the media industry


• You have a broad knowledge of the sports industry and a wide interest in other relevant industries such as media and sports technology


• You are a successful client servicing and sales manager with a strategic, analytical and commercial mind-set and acumen


• You are able to understand brand and marketing objectives in the frame of sport sponsorships


• You are able to work effectively with others in the entire client service, sales and production organization


• You have strong client relation building skills and you have an excellent client-oriented thinking (internal & external)


• You have very good listening skills and you are comfortable in interacting and collaborating with a variety of stakeholders and multicultural partners, internally and externally, at all levels including senior management

Professional requirements

• You have strengths in prospecting, generating proposals and closing the sale


• You have a strong attitude towards high quality services and the delivery of contractual rights


• You are able to work independently and take decisions in the best interests of all external and internal stake holders involved


• You are self-confident and self-motivated and you have a result-driven attitude, and you demonstrated robust negotiation skills


• You have a pro-active approach with close attention to detail, hitting deadlines and you are solution oriented with a “can-do” attitude


• You are trustworthy with confidential and sensitive information


• You have a pro-active work attitude and you a reliable, attentive and balancing person


• A passion for sports and sports technology is a strong plus

Language Skills

• English fluent

• German and French is a strong advantage

• Any other language : an asset

Start date

2018-12-31

Job location

2606 Corgemont

Company address

Swiss Timing LTD
Rue de l’Envers 1
P.O. Box 138
CH-2606 Corgémont

Contact person

Patricia Spozio
HR Manager
Swiss Timing LTD
Rue de l’Envers 1
CH-2606 Corgémont – Switzerland
HR@swisstiming.com

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