e-Commerce Integration Consultant

Zurich, Switzerland, Stockholm, Sweden

10/04/2018Save this jobJob savedApply now

e-Commerce Integration Consultant

Competitive Salary

Switzerland or Sweden

If you have the knowledge of emerging technologies to influence global e-commerce programs, this is your opportunity to develop with Dell.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Background and Responsibilities

This role is responsible for direct integration of Dell's EMEA customers into Dell’s B2B platform and develop Online Business in his specific region/ geography through customer online adoption. The B2B online solutions are offered to Dell’s larger customers across all business verticals within Dell’s EMEA Business Unit and are a key component to our online strategy in the Relationship business to differentiate from our competitors.

You will be responsible for providing a superior customer experience through professional management of Online integration projects that are often key and escalated priorities for both our customers and business partners.  The role involves working jointly with customers and internal teams (and 3rd Party Integrators as needed) to scope customers Online requests to determine the most effective solution. 

You will develop and executes project plans, including project scope, project kick-off, timeline, testing, production implementation and Key Stakeholder communications.  The role requires effective interaction with both our customers' and Dell's senior leadership to regularly present current capabilities and future direction.  The candidate must have technical project management experience while effectively working directly with customers.  He/she must be adept at handling multiple tasks and projects simultaneously while working with various support organizations, including Sales, Product Management, B2B Deployment Team, Premier Helpdesk, IT, Invoicing and Finance, to deploy these solutions.  Above all, the candidiate is expected to proactively take ownership of the projects assigned to him and drive for results. 

Essential Requirements 

• The ideal candidate has strong existing functional skills in Online integrations/electronic ordering/punch-out/online ordering, strong analytical skills, testing experience and ability to work effectively with Dell customers, business partners, and 3rd party integrators.


• Strong customer and business-facing (consulting) skills are required along with heavy emphasis on project analysis, problem-solving, project management, negotiation and organizational skills. 


• Online  integration technical knowledge preferred including various protocols such cXML, xCBL, OCI, EDI. 


• e-Procurement


• Project Management


• Strong English communication skills mandatory + German / French language(s) required.

Desirable Requirements

• Strong knowledge of e-Business technologies, process definition, and escalation management. 


• Prefer a Bachelor’s degree or equivalent with at least six years of professional experience in a related field. 


• Project Management certification, eg. PMP, PRINCE2 is a plus.


• Experience working with an international client base and with remote and virtual teams is preferred.


• Experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, Hubwoo/Perfect Commerce, etc. and Market sites is preferred.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

Read our Equal Employment Opportunity Policy

"LIPRIORITY"

Job Family: Marketing GraduatesJob ID: R52911

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