Job Detail

Technical Writer

Inseriert am: 19.11.2018

Technical Writer


Schweiz, Zug, Rotkreuz RDI


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  • Job facts


Within the Global Customer Support (GCS) organization, the Roche Molecular Diagnostics Documentation Department provides user and service documentation for diagnostic devices in areas including virology, blood screening, microbiology and oncology. The list of deliverables include a wide range of printed and electronic documents, such as User Guides, Quick Start Guides, Service Manuals, and award-winning User Assistance.


You are the Technical Writer who:



  • Writes and updates user documentation in English for Roche systems, while respecting project requirements and documentation standards.

  • Plans, develops, organizes and edits operational procedures for user documentation.

  • Independently collects information required to produce the outputs.

  • Cooperates closely with documentation project managers, service personnel, trainers, developers, and other subject matter experts

  • Organizes documentation reviews by subject matter experts, and implements their input

  • Ensures that quality targets, timelines, and regulatory requirements are respected

  • Is enthusiastic about technical writing and contributes to frequent discussions aimed at the continuous improvement of our processes and guidelines


Who you are


You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.


To be successful in this role you bring the following:



  • Proven experience in technical writing, preferably in a diagnostics business environment

  • Proven experience with Adobe Framemaker (XML-based) or a similar authoring tool

  • Knowledge of multimedia tools and processes used in state-of-the-art technical documentation

  • Excellent spoken and written command of English (native speaker or equivalent level)

  • Ability to communicate in an international environment with subject matter experts from different functional areas

  • Willingness to travel


The following would be a plus:



  • Experience with Schema ST4 or comparable Content Management Systems

  • Familiarity with laboratory systems and environments

  • Experience in minimalistic and topic-oriented writing

  • Good spoken command of German

  • Familiarity with hardware and software development processes



  • Who we areRoche Diagnostics International AG in Rotkreuz ist ein weltweit führender Anbieter diagnostischer Systeme für Kliniken, Labors und Arztpraxen. In Rotkreuz arbeiten mehr als 2200 Personen, womit dieser Standort zu den wichtigsten von Roche Diagnostics zählt. Mehr dazu.

    Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

  • Job facts

    • Location Schweiz, Zug, Rotkreuz RDI

    • Function Customer Support

    • Subfunction Documentation & Technical Writing

    • Schedule Vollzeit

    • Job level Individual contributor

    • Job type Unbefristet

    • Division Diagnose

    • Posted since 2018/11/20

    • Job-ID 201811-126424


  • Get in touchMargret Frida Sigurjonsdottir

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