Job Detail

We're looking for a Testing Analyst / Jira Administrator to join us in Zurich.

• This is an exciting opportunity for someone interested in working in an international environment, being part of the Jira support team and managing the testing governance in IT releases while being able to interact with various stakeholders.


• As part of our team you’ll be first level support for the Jira and Confluence environment, besides that you will be managing the Avaloq Release Management processes (also other satellite applications like Crealogix, DWH, CGCalc, etc.) from a testing perspective.


• You’ll be contributing to improve Jira while working on new functionality/add-ons to be integrated and do maintenance of the existing environment.


• You'll be joining our organisation as it's transforming its architecture, pushing forward with innovative solutions in various technologies


• Work with the latest technologies and share your technical expertise in a collaborative, agile and forward thinking team environment.

What you'll do

The role owner is responsible for maintaining the Jira and Confluence environment and managing the Release Management processes (also other satellite applications like Crealogix, DWH, CGCalc, etc.) from a testing perspective, considering project and business demand. Alongside the operational and technical tasks this function requires the ability to answer many questions regarding code development and the software change process.

Your responsibilities will include:

• Jira/Confluence Administration and Enhancement


• Coordination and Communication of Testing Activities between Testers, Developers, Release Management and upper Management.


• Ensure Testing Readiness and Testing Progress

The skills you'll need

We’re looking for someone with minimum 1 year of Jira/Confluence administration experience. You'll need to have a degree in computer science or engineering and with a background in Software Testing in the banking and/or Finance industry. Avaloq, Tosca or Oracle/ Java experience is an advantage.
Additionally, the following certificates are a must; ISTQB Foundation & Advanced Certificate, Atlassian Jira Certification and ITIL Service Lifecycle Foundation.

We’ll also expect the role to demonstrate:

• Has a comprehensive knowledge of testing activities and techniques


• Knowledge of established software development methodologies such as agile and waterfall delivery methods


• An innovative mind-set and the problem solving skills as well as the ability to decompose complex problems and perform root cause analyses


• Skillful communicator with excellent ability to build relationships at all levels and communicate well with a wide range of Stakeholders, internal client groups and employees


• Proven ability to think and act commercially


• Demonstrates the ambition and the ability to inspire others to achieve goals/objectives and the discipline, organisation and perseverance to deliver outstanding customer service


• English spoken / written fluent

Inclusion

At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles.

Who we are

RBS Services (Switzerland) Ltd is an IT services and operations processing provider for Private Banking entities of the Royal Bank of Scotland Group. Our experienced teams are dedicated, determined and enthusiastic in using their capability and drive for innovation to design, build, maintain and run the delivery of an exceptional and sustainable service to Private Banking clients.

The RBS Private Banking entities offer high net worth clients a comprehensive range of private banking, wealth planning and investment management services through the Coutts and Adam & Co brands as well as to designated NatWest and RBS clients in the UK and internationally. To anticipate and respond to changing client demand, there is a growing emphasis on delivering a full range of innovative digital services.