Job Detail

Windows Desktop & Server System Engineer, EFG Bank SA

Inseriert am: 02.05.2018

EFG Bank is the Swiss private banking subsidiary of EFG International. Headquartered in Zurich, it has an
international network spanning Europe, Asia Pacific and Latin America, and manages assets for private
clients all over the world. The bank’s services comprise asset management and investment counselling,
investment funds, securities brokerage, estate planning and a full array of banking services. EFG Bank
offers a stimulating and dynamic work environment.


We are actively seeking for our Zürich offices


Windows Desktop & Server System Engineer


REFERENCE : Windows desktop system Engineer
DEPARTMENT : IT Department
WORK TIME PERCENTAGE : 100%
LOCATION : Zürich
STARTING DATE : Q2 2018
HR REPRESENTATIVE : Stéphanie Girardet


GENERAL DESCRIPTION
Description of the department and structure


We are looking for a dynamic professional with proven IT knowledge and strong customer service skills to
work in the Information Technology Department. The successful candidate will collaborate with a team of
8 systems engineers in Geneva and will liaise with colleagues in other countries. Under the supervision of
the Windows server and desktop manager, you will participate within the Windows desktop team in
various tasks and contribute to the stabilization and development of a fast-paced environment.


MAIN RESPONSIBILITIES
Tasks and requirements of the position


2nd
level desktop support (Troubleshooting and problem fixing)



  • VIP support

  • Validation and documentation of application

  • Maintaining and updating the application catalog

  • Managing 250 machines in Zürich by using the SCCM 2012 tool

  • Administrative Tasks (licensing management, Swisscom account, Hardware purchasing)

  • Supporting as a level 1, level 2 the Server and desktop infrastructure in Zurich and
    Liechtenstein.

  • Mobile device support (IPAD, Blackberry)

  • Supporting the video conferencing room

  • Supporting the voice recording system

  • Patching the Servers and also the workstation on the location supported

  • Monitor the entire infrastructure environment with SCOM

  • Monitor our disaster recovery solution to be available at any time

  • Monitor the VMware infrastructure

  • On call support 7/7/24


SKILLS AND EXPERIENCE
Profile of the requested candidate


Minimum 4-6 years’ experience as level two support of Windows system engineer
Outstanding troubleshooting skills with strong knowledge with Microsoft product which includes
Windows 7, office 2010, VMware, Windows server 2008/2012, File server, DHCP, etc….
Understanding the dependency between the GPO and the workstation environment
Very good knowledge with the use of SCCM 2012. Ability to deploy applications, making report, builds
machines with the understanding of the build process.
Autonomous and able to manage relationships within different teams
Very good skill with dealing with VIPs
Good communication skills
Good knowledge in Administrative tasks in Active Directory and Exchange 2010
Understanding of current virtualization technologies
Able to administer basic tasks with server system
Able to understand the security requirement and applies them, need to be security focused
Understanding of the ITIL concept
A strong customer oriented (ability to understand the business requirement)
Fluent in German and English, written and spoken


Only Direct applications will be accepted for this position.


Should you wish to apply for this position, please send your complete job application by email to
hrrecruitment@efgbank.com

Details