Job Detail

Job Title CRM Service Solution Consultant (f/m) Location Rümlang, ZH 8153 CH (Primary)

Category IT Job Description

For our Group IT team we are looking for a dedicated personality as CRM Service Solution Consultant (f/m). The position encompasses the following main tasks:

• You are responsible to design and realize, according to global business requirements, scalable technical solutions based on Salesforce.com platform and ServiceMax product.


• You build, test and deploy classes, triggers, lightning components, visualforce pages and ServiceMax functionality e.g. SFMs in an agile environment and with simultaneous consideration of best practice approaches


• You manage web services’ API integrations with internal and third-party systems.


• You cover recurrent topics like administration, customization, migration and 3rd level support.


• You help to drive innovations around Salesforce.com and ServiceMax and consult on new release features increasing the system capabilities offered to the business within a global template.


• You support to increase system capabilities to be offered to the business within a global template.

Job Requirements

• You have got a university degree in Informatics, Business Informatics or similar.


• You have a detailed knowledge in the SAP modules Sales and Distribution and Material management. 


• You have detailed knowledge of common integration methods through APIs (Web Services, oData, etc.) and a proven track record of several years of development expertise in various projects for a similar business or consultancy.


• You are able to quickly capture abstract business requirements, create a tailored concept and turn it into a comprehensive and proper solution.


• You are familiar with the programming methods: APEX, Java, JSON, XML, SOQL, ANT, GIT and potentially HTML and CSS.


• Ideally you hold Salesforce and ServiceMax certificates.


• You are a team player with strong communication skills and assertiveness. At the same time, you offer responsibility, proactive approach, autonomy and a good self- and time-management.


• You have very good English skills and you are willing to travel up to 30%.

 

This position is looked after by Ms Claudia Alban from the HR department in Rümlang. We prefer direct applications and please note that applications can only be considered if sent online through our recruitment system.