Job Detail

Junior Microsoft Specialist (m/f)

Location: Turkey: Istanbul

Ref. no.: RC/MD/16

Apply now

If you think you are the right person for this job, please send your full applicationmaterials in English to career(at)azerm.com, including your earliest possible starting date, your salary expectations, and the reference no

RC/MD/16

to career@azerm.com

Responsibilities:

• Processing the Incidents and Service Request in the ticketing system


• Resolving Incidents and Service Requests in the first line of support for various areas (Windows, Linux, MAC OSX, Network, Telephony, Videoconferencing) depending on available expertise


• Providing the user support in above mentioned areas


• Preparing the technical documentation


• Active cooperation with employees from other departments

Minimum qualifications and requirements:

• Experience in a similar position


• Knowledge of ITIL Best Practices (ITIL Foundation Certification desirable)


• Following technical certifications would be desirable:


• Microsoft Certified Professional (MCP)


• Apple Certified Associate


• Cisco Certified Network Associate (CCNA)


• English proficiency of C1 according to the CEFR


• Strong communication skills


• Attention to detail and accountability


• Excellent team player


• Willingness to expand existing and gain new knowledge


• Valid work permit within EU countries

What we offer:

• Participation in an engaging international project


• Sophisticated work environment


• Opportunities for professional development and acquisition of valuable industry experience and qualifications


• Collaboration with highly qualified IT experts


• Good pay based on experience and qualifications


• Flexible career opportunities

Apply now

If you think you are the right person for this job, please send your full application materials in English to career@azerm.com, including your earliest possible starting date, your salary expectations, and the reference no.: RC/MD/16.