Service / Training / Support

GBTS Customer Liaison Manager

Our GBTS, Support department has an immediate opening for a GBTS Customer Liaison Manager.

Your place of work:Stans, Schweiz

What you do:

• Single point of contact for all after sales activities related to business aspects of assigned Flight Simulation Training Device customer(s)


• Compile reports and project status presentations for stakeholders and Pilatus management


• Compilation of service offers in accordance with customer requirements


• Preparation, negotiation and execution of support contracts


• Coordination of support activities (internal/suppliers/customers)


• Closely liaise with assigned Customer Support Engineers and liaise directly with customers, suppliers, engineering and other departments


• Report weekly the tasks and activities to team leader


• Help to improve processes and standards, and contributes to the development of the team and its working practices

What you bring:

• At least 5 years of relevant experience in customer support, contract and proposals compilation and management


• Technical background, preferably in aerospace engineering or working experience in aeronautic environments


• High Level German and English, spoken and written (C1 and above)


• Proficient in the use of MS Office (Word and Excel)


• Willingness to travel for around 30% of the time


• Working in an international team

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Fly with us

We look forward to your online application

Your contact

Martina Bürkle
Human Resources Manager
Phone: +41 41 619 61 68

Apply online