Project Manager Client Data / CRM Solutions (m/w), 80-100%
Switzerland, Switzerland - Zürich
Digital, Process, project and program management
Personal & Corporate Banking
Job Reference #:
193691BR
City:
Zürich
Job Type:
Full Time, Part Time
Your role:
Are you digital? Would you like a new challenge in an innovative & challenging environment?
We are looking for a Project Manager Client Data / CRM Solutions (m/w) to help us enhance our digital capabilities for clients and client advisors. In this role, you will support and lead business projects from business idea to rollout considering by using different project management methods like Waterfall and Agile.
Key activities include:
Recognize opportunities to enhance today's Client- and Advisor Experience across digital touchpoints and drive concrete implementation projects in the CRM area
Analyze and shape front-to-back business processes to improve the user experience of end clients, internal client advisors and marketing employees
Support and lead projects through all phases from business idea to rollout
Sounding and consolidation of business requirements with various stakeholders in marketing, front-office, legal, compliance, risk and IT
Preparation of technical implementation and testing in close collaboration with IT organization
Support and lead run-the-bank tasks for the various business solutions
Your team:
The role is embedded in UBS’ strong Multichannel & Digitization Team, working out of Zurich. Within the team your specific focus will be on projects in the area of Core Banking - Client Relationship Management for a strategic program.
Your expertise:
a university degree with banking/finance or technical background
banking business/process understanding, preferably in Retail Banking and Wealth Management
experience in project management (waterfall and agile) in banking environment and affinity with CRM and digitization
analytical and conceptual skills
very good skills in MS Office (particularly PowerPoint)
good in communicating and interacting with various stakeholders to successfully lead solutioning processes with stakeholder groups
excellent in written and spoken German & English
*LI-UBS
About us:
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?
Join us:
We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.
Contact Details:
UBS HR Recruiting Switzerland
Disclaimer / Policy Statements:
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.