Job Detail

SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.

Summary

Serves as customer liaison on projects to assure success throughout entire customer life cycle. Interacts with clients/customers, staff, Group Managers, and applicable departments at SAS. Leverages domain and industry expertise. Understands the sales cycle and the concept of business solution selling.

Primary Responsibilities

• Assumes fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking and monitoring /managing subcontractor expenses.


• Identifies, documents and escalates any performance issues and skills deficiencies of members of the project team to the appropriate management team.


• Assists in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information.


• Prepares sample or high level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches.


• Participates in deal review sessions with account teams and senior management.


• Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.)


• Participates with account management teams to write, estimate and review proposals for software, hosting, and services deals.


• Identifies and /or reviews assignment of team members for Discovery Workshops, Assessments and other presales activities that require matching skills with specific agendas and services, and participate in these activities, including adding domain, administration and contracts expertise.


• Understands win/win negotiation principles.


• May support Senior Project Managers or Program Managers on large projects and may independently manage small scale projects.


• Manages internal or external customer expectations fully and acts as customer liaison.


• Manages SAS Software implementation projects throughout the project life cycle.


• Communicates the role of the project manager to the project team and internal or external client(s) by outlining authority, decision and communications chains.


• Identifies and matches skills of project team members with the implementation requirements and tasks, including subcontractors if required, and verifies that team members know and understand their assignments.


• Leverages methodologies, enablers and best practices to accelerate project delivery.


• Ensures quality assurance and test plans are developed for the project.


• Maintains an accurate project plan, adheres to deadlines and communicates weekly project status reports, issues, alerts, signoffs and closure to the team, management and the customer.


• Forecasts revenue and resource requirements for the duration of the project.


• Follows established change management procedures should project plans or schedules be adjusted.


• Ensures project designs and specifications provide a reliable blue print for implementation.


• Builds relationships with clients that characterize partnership, cooperation and trust.


• Provides leadership and drives customer success while overcoming barriers and satisfying staff, management and stakeholder commitments.


• Resolves any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary.


• Communicates project goals to those outside the project and engages management or leadership in other units as needed to ensure customer success.


• Completes engagement/project summary, project closeout procedures and skills inventory updates, when applicable, at end of project.


• Assures overall customer satisfaction through project health checks, surveys and Delivery Excellence agreements according the governing Project Management Methodology.


• Oversees knowledge management activities of the delivery team using knowledge server or comparable tool.

Knowledge, Skills and Abilities

• Project Management Professional (PMP) certification required or equivalent professional training presented and validated.


• Requires a minimum 5 years of project management experience managing software implementation projects or business change management projects in Retail/CPG industries


• Knowledge of Project Management Practice procedures and tools


• Experience in project management in Retail/CPG industries is an advantage.


• Experience in implementation of Demand Forecasting, Inventory optimization, Assortment Planning or Price modelling and Optimization software or business change management projects in relevant areas is an additional plus.


• Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues.


• Thorough domain and industry expertise as well as an understanding of SAS internal processes and organization.


• Excellent problem-solving, organizational, written, oral, and interpersonal communication skills.


• Ability to work independently and with a team.


• Travel as business requirements dictate at management discretion.


• Fluency in English and German

Education

Bachelor's degree preferably in Business, Marketing, or Computer Science.

Experience

Typically requires a minimum of 5 years of project management experience including applications development projects or adequate services experiences from other areas.

Location

SAS headquarters in Germany, Austria or Switzerland. But we expect that majority of your time will be customer-facing or project-related activities, so your permanent location is of secondary importance. The job will require extensive travelling up to 75%, but some of work can be done remotely. We have a modern working environment with superb facilities designed to promote wellbeing, creativity and collaboration.

About SAS:

SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.

Big Data. Bigger Opportunities.

Some people see data as facts and figures. But it’s more than that. It’s the lifeblood of business. It contains an organisation’s history and it’s trying to tell you something. SAS helps customers around the world make sense of the message.

As the leader in business analytics software and services, SAS transforms data into insights that give our clients a fresh perspective on their business. They can identify what’s working. Fix what isn’t and discover new opportunities.

At SAS, we set the bar high for our employees and give them a culture that fosters creativity and promotes innovation. This approach springs from CEO Jim Goodnight’s philosophy: “Treat employees like they make a difference and they will.” Toget a feel for what it is like to work at SAS

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Want to stay up to date on SAS culture, products and jobs? Follow us on LinkedIn 

#LI-DR1