Job Detail

Zurich, ZH, CH

Head of Platform Engineering for iptiQ EMEA P&C 

About iptiQ EMEA P&C

iptiQ EMEA Property & Casualty is a newly built unit within Swiss Re Life Capital, established to deliver digital-native and creative solutions for Property & Casualty (P&C) clients and partners across Europe that engage with consumers in non-traditional ways.

About the role

As the Head of Platform Engineering you will have an unusual and great opportunity to join us: a diverse and motivated team, committed to delivering value and creative services together with our clients and partners in the primary insurance space.

Responsibilities

You will work in a multi-functional environment to shape and scale a platform engineering department capable to fulfill our business and product vision and ultimately bring value to our customers and partners by disrupting the traditional insurance proposition.

This will require managing teams of site reliability engineers tackling complex problems within a high-traffic distributed infrastructure and designing, implementing and testing highly automated solutions guaranteeing the level of scalability, reliability and performance expected from customer-facing applications.

This will include:

• Build, grow and lead highly capable and empowered engineering teams responsible for designing and implementing large-scale distributed infrastructures in cloud computing platforms, with a focus on high-availability and continuous delivery solutions


• Promote engineering excellence and leadership across the board, focusing on effective cross-function collaboration and end-to-end responsibility to ensure security, reliability, automation and maintainability of the infrastructure


• Run mission critical services alongside product engineering teams promoting comprehensive monitoring of availability, latency, performance and core business metrics. Establish effective incident resolution and incremental adoption of fault-tolerant, self-healing solutions


• Foster the implementation of department-wide processes and best practices to establish a culture of collaboration between engineering teams. This includes root-cause investigation within postmortems to improve the platform and prevent problem reoccurrence


• Provide constant guidance, operational management and leadership to set the engineering department on a track of continuous improvement and growth

About the team

We put the consumers' needs at the center of what we do, aim to become a digital champion and believe in data based learning. We use the Swiss Re network to access state of the art technologies and capabilities, combine it with local expertise and an innovative mind-set, constantly questioning current ways of offering insurance. Our aim is to drive the digitalization of the P&C insurance business in Europe, combining insurance know-how and e-commerce competencies, as well as the dynamic spirit of a start-up with the backing of Swiss Re.

Do you enjoy thinking ahead and identifying new opportunities or anticipate future challenges? Do you like driving complex, cross-functional projects in an agile way? Do you enjoy pushing borders and have a passion for the latest technologies?

About you

• 10+ years of engineering management experience in building, leading and motivating engineering teams responsible for operating and evolving high-availability, high-traffic customer-facing micro services infrastructures (possibly in different technologies stacks). Track record of hands-on technical leadership is a must


• 6+ years of hands-on experience in delivering highly distributed, high-complexity concurrent systems


• Deep understanding of the implications and the thread-offs of different solutions with regards to performance, reliability, availability and security


• Analytical and structured approach in analyzing and troubleshooting distributed architectures


• Strong problem-solving mindset and collaborative approach to incidents mitigation, triage and resolution


• Solid experience with cloud computing platforms (particularly AWS), applications containerization/orchestration (Docker/Kubernetes), configuration management (Terraform, Ansible) and implementing continuous delivery and deployment solutions (Jenkins, Spinnaker, ...) is preferred


• Experience in software engineering in any modern language (Java/Kotlin/Scala/Python/C++/C#/Go …) is a plus


• Continuous learner who stays up-to-date with the latest trends and can vet with proper pragmatism and long term vision the adoption of new technologies


• Master’s or PhD degree in computer science, engineering or equivalent working experience


• Ability to speak and write English fluently

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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