EXCLUSIVE Senior Cisco Network Engineer in Zurich for a global IT technology company
Inseriert am: 15.10.2019
For our client in Zurich, a global system integrator and managed service provider that designs, manages, and optimises today’s evolving technology environments to enable its clients to leverage data in a digital age, we are exclusively looking for a Senior Cisco Network Engineer.
Your tasks:
You will provide technical support to the customers which includes remotely supporting within Service Level Agreements to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. Furthermore, you are involved in more complex environments for installation, configuration and fault management.
You will also take on other responsibilities such as:
Problems and issues that cannot be resolved are escalated to the relevant third parties
Demonstrating project management and administration ability
Writing reports, proposals and project documentation as well as assisting with the documentation of standard operating procedures relating to installations and fixes
Displaying leadership and team management ability and delegating lower complexity tasks to engineers and technicians
Taking the ownership of relevant technologies according to domain or specialization.
Your profile:
To cope with the tasks, you have minimum of 5 years of experience in a similar role and you are able to demonstrate good administration ability in the form of proposal and report writing, and general project documentation development. Furthermore you hold the certification CCIE (Routing & Switching) or you will soon have it.
In addition, you can demonstrate knowledge of the following points:
You have good project skills which are demonstrated in the execution of installations and other assignments
Liaise with clients on complex issues and be available on-site if needed
Receive feedback and offer advice on more complex design work
Assure quality standards for a delivered solution or installation
Create designs for a solution or installation
Ensure operational hardware and operational software on client site
Own and take responsibility for the delivery of a solution or installation
Fluent German and English language skills are mandatory