Job Detail

Job Description

As a member of our Global Sales HQ department, you will conduct multiple tasks to grow the business through providing best in class service to the existing clients of the Bank as well as sales missions.

You are ready to bring and demonstrate:

• Client-first approach and commitment to high-class service


• Team playing attitude


• Understanding and escalation of client’s issues


• Suggestions for improvements of products, services and processes


• Commitment to our organizational values


• Sense of urgency and high energy

Role Description:

• Support the Western Europe & LATAM desk with onboarding of new clients


• Perform initial contact with the prospects as well as continuous follow up in coordination with Regional Sales Team


• Provide full support to all our Sales team members to ensure a high service level and meet the team targets


• Handle incoming calls from prospects, clients and other departments


• Handle general internal and external correspondence and mailing


• View account forms, ensure completeness and correctness of the data provided for account opening purpose


• Conduct customer due diligence checking and performing identification of clients via video conference


• Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding


• Other administration/ sales tasks as assignment from Line Manager

Qualifications

• Graduated from a diploma in Banking, Finance or Economics


• Minimum 1 year of experience in administration roles or sales service


• Spanish as mother tongue and fluent in English. Portuguese and/or French a strong asset


• You have a talent in dealing with people and strong communications skills


• You are an ambitious self-starter, eager to achieve and exceed targets


• You have the ability to adapt yourself to a changing environment in a fast growing Bank


• You are team oriented, proactive, committed and able to work autonomously

Additional Information

SQ2

Job Location