Job Detail

Ihre Aufgaben

For our 'Digital Workplace Solutions' organization we are looking for an experienced Global IT Operations Manager 100% (f/m/d)

The position is located at our global operational headquarters in Greifensee, Zurich.

In this role, you oversee the delivery and operational management of a portfolio of IT Services supporting our Business Units. You support and provide governance for Regional IT Solutions, Local IT teams and oversee regional Consolidation & Integration projects from an IT perspective. You are accountable for the continuous improvement of Regional and Local IT Operations as measured by a prioritized set of KPIs, Financial Targets and IT Operational Metrics. You are accountable for the delivery and sustainability of our global IT initiatives across all Regional and Local IT Solutions teams.

• Define strategic roadmap and key objectives to improve our Business Unit IT and Service Desk Operations


• Ensure Regional IT Services teams continually implement key objectives


• Support integration of Local IT into central IT Services teams


• Support key investment decisions that reduce group IT costs and improve end-user support transition local to centralized support services


• Lead strategic initiatives and projects, drive adherence to operational SLAs, and support Regional IT Services Teams to achieve globally defined financial and operational targets


• Build a high performance culture in Regional IT Teams through active engagement, continuous improvement initiatives, and identification of skills and gaps


• Invest time and energy to shape the method of collaboration between local and regional IT service teams, cross-regional focus areas, as well as implement a modernized approach to information exchange between Business Unit IT Teams and all Digital Business Services departments


• With the support of regional IT Services teams, maintain a global overview of legacy and on-premise solutions with migration/decommissioning plans


• Support and contribute to the improvement of workplace technologies, IT operational efficiency and cost drivers

Ihr Profil

• Bachelor degree in Computer Science, Informatics, Business Systems, Economics or similar


• 10+ years of IT experience with multiple projects or IT services in globally distributed environments


• Demonstrated ability to achieve results through effective IT leadership (Governance, Budgets etc.)


• Well experienced in working in a matrixed organization across borders, cultures, and time-zones


• Organizational Design experience, in multi-regional environments


• Portfolio Management experience, ideally in Lean/Agile environments


• Good team player with a critical yet result-oriented attitude


• Very good Leadership skills / Team Lead attitude


• Ability to work in a global and fast moving environment (cultural awareness)


• Willingness to travel 20-25% between global offices is required

We offer a challenging position in an innovative and world-leading high-tech company in which you will have the possibility to be part to the further standardization and globalization of the global IT infrastructure.

Did we attract your interest? We are looking forward to hearing from you soon!

We only accept direct applications.

Unser Angebot

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire


• Tuition reimbursement, employee wellness programs, plus other perks and discounts All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits


• Global market strength and worldwide leadership in weighing


• A brand name that is identified worldwide with precision, quality, and innovation


• Thousands of patents, design and innovation awards


• A commitment to extraordinary service on our state-of-the-art equipment

Über Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

• We help feed the world. We impact how food is produced, packaged and made safe.


• We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.


• Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.


• No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Chancengleichheit

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

Referenznummer

3772

Arbeitsort

Zürich

Pensum

Vollzeit