YOU WON’T JUST IMPROVE OUR SERVICE QUALITY.
AS A CERTIFIED INTERNATIONAL SPECIALIST, YOU’LL MAKE THE CUSTOMER’S LIFE BETTER.

Would you like to be part of the most international company in the world? A company operating in more countries than any other, who has pioneered cross border express shipping since 1969.

Would you like to be part of a business that connects people across the world? And the more we connect, the better life on Earth becomes.

Do you want to make a difference?

Then join our insanely Customer-centric team and no matter where you work, you’ll become a Certified International Specialist.



DHL Express, a division of the Deutsche Post DHL Group, is expert for worldwide shipping and delivery of express parcels and documents. Discover the unique international spirit of DHL in an ambiance where commitment is appreciated and rewarded.



For our Operations department in Geneva we are looking for a




 Service Center & GTW Manager, 100%



starting upon agreement.

YOUR TASKS

Plan, direct and control Facility and Route operations activity to ensure the efficient running of all operational related activity.Achieve agreed service and cost targets in terms of SQI and Country Internal Service measurements and Facility and Distribution Cost Budgets, whilst ensuring that the necessary network service levels and employee satisfaction standards are achieved.

Lead, coordinate Gateways financial contribution to the overall country revenue and EBIT results through commercial selling processes. Manage and strive the Gateways Department by detailed strategy planning in accordance to given Gateways strategy and its implementation.Define tactics to ensure constant improvement in service, quality, performance, processes and cost management. Manage a large team of dedicated professionals usually through subordinates.

YOUR PROFILE

Divisional Experience

• 2-3 years supervisory experience in DHL or another role externally

Functional Experience

• Experience of 2-4 years of related field operations, or equivalent.


• Complete understanding and wide application of principles, theories, and concepts.


• An advanced understanding of specific aspects of work supervised. Knows and effectively uses fundamental concepts.

Education / Qualification / Certification

• Technical Business Degree or Commercial Business Degree or top self made person with proven record in an international or national Process.


• Min. 2 years experience on supervision level within an international or national operational environment.


• Experience in the international and national Process


• Excellent knowledge of DHL products, policies, services and systems. Good knowledge of transportation Good user knowledge of office applications as Word, Excel, Power point

Language Requirements

• English / Middle-high level (MANDATORY)


• Local language / Mother Language (French fully fluent writing & speaking)

OUR OFFER

• Strong career support in an international environment


• Great culture and colleagues


• Multifarious benefit programm

Do you see a personal challenge in these versatile and responsible tasks?

Then apply now!



We look forward to receiving your application!




CONNECTING PEOPLE. IMPROVING LIVES. 

Facts and Figures

• Travel Required

  <15% of the time

Apply