Job Detail

What you achieve

Customers and Swisscom are interacting through many channels, from shop to online, call to chat bots, letter to emails.

How to improve customer experience and Swisscom processes? What are the patterns bringing to a purchase or successful support case? Is online channel attracting more customers?

You will enable Swisscom to answer many other questions by providing insights about the customer journey, a cross channel collection of customer activities.



Based on a provided big data platform, you will build and maintain data stream applications from different sources (like Web or CRM) and expose real time actionable insights through APIs ready to be consumed by other services.

In a small agile team, you will implement new use cases using open source technologies, design new architecture patterns, ingest new data sources, improve our DevOps environment, explore new technologies and share your knowledge.

Why you succeed

• Bachelor's or Master's degree (ETH/Uni/UAS) in computer science, information technology, or a similar field


• Professional experience in software development using Scala or Java


• Proven track records in building data pipelines using big data technologies (Spark, Kafka, Flink, Cassandra, Hadoop)


• Experienced in solution architecture and design of backend applications


• Eager for DevOps mindset and technologies (Ansible, Kubernetes, Jenkins, Prometheus, Grafana)


• Fast learner, proactive personality, well organized and able to work independently in a small agile team


• Very good English, German is a plus

Curious to know more?

As Big Data Software Engineer

... you start as soon as possible

... between 1 and 2 days home office (depending on working percentage)

... you don't travel regularly

We intend to fill this position without involvement of external recruiting or placement companies.

Contact

Erandi

+41-79-220 94 27

Job number

9093

Group unit

Swisscom (Schweiz) SA

Other vacancies

Senior Software Engineer Analytics & AI Machine Learning Engineer Smart Automation Senior System Engineer Big Data Platform ICT Application Developer All vacancies

What to expect

Fair working conditions

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

Why Swisscom?

Find out what you can expect at Swisscom, what you will do and what opportunities are available to you.

Find out more

Your application

To ensure that the hiring process runs smoothly, we have summarised all the important information for you.

Find out more

About Swisscom

Swisscom is Switzerland’s leading telecommunications company and one of its leading IT companies.

Find out more