Job Description

Your future at Agility

Agility Global Integrated Logistics is one of the world’s top freight forwarders and providers of contract logistics. It offers ocean, air and road freight, warehousing and distribution, and integrated supply chain services in more than 100 countries. Agility GIL also provides specialized solutions for capital projects, oil and gas, chemicals, and fairs and events logistics. GIL and its parent, Agility, are pioneers in emerging markets, and leader and investors in the use of technology to enhance supply chain efficiency.  

Currently we are offering a temporary (1 year) job opportunity in Basel

Infrastructure Support Specialist, 100%

In this function, you are responsible for installing, maintaining, running and monitoring our IT- and IPT-Infrastructure. You maintain and verify our network and network-gear, internet-lines and software components locally and at our DC, in alignment with global IT.

Responsibilities

• Be familiar with all server / network / communication hardware to install, configure and troubleshoot them at DC


• Perform routine audits of network / server systems and immediately report (possible) issues to IT Country Manager


• Ensure IT-Infrastructure / IT-Network is fully accessible and in overall healthy condition and do maintenance if needed


• Participate in disaster recovery operations, where applicable in consultation with IT Country Manager


• Provide recommendations on optimized information access, support and possible technology upgrades to IT Country Manager


• Document changes, and keep a record of these actions, with inventory of network / communication hardware for reference and service planning


• Assist on projects or specific tasks at local DC (Servers, Firewall, Switches, Routers, Cabling)


• Assist in level 1-support on request up to 40%


• Assist in level 2-support function to the Service Desk for Infrastructure Support and Network support related items


• Protect assets from unauthorized access, disclosure, modification, destruction or interference


• Execute required security processes and/or activities in direct consultation with IT Country Manager


• Report security events, potential events, or other security risks to the organization and to IT Country Manager