Job Detail

Are you looking for a new challenge involving a high range of responsibilities and supporting our Corporate Center employees with their IT and telephony related queries?

Then this role should be your next career step.

What you will do

As an IT Workplace Supporter your main responsibilities will involve:

• Provide IT support for the Corporate Center employees using Windows, Mac OS, Microsoft Office 365 suite and other industry specific software solutions.


• Assist users with mobile device configuration and troubleshooting relating to accessing Zurich system resources such as WiFi and email.


• Troubleshoot, repair and configure hardware for end users


• Perform basic printer troubleshooting and maintenance


• Provide basic network and connectivity troubleshooting


• Staging, configuring and deploying Windows and Mac machines


• Perform basic troubleshooting of VOIP phones and phone connectivity


• Provide occasional off hours support for users and events


• Create and manage tickets in the ticketing system


• Communication with end users as required, keeping them informed of incident progress


• Educating and training user on new technology solutions

What you bring

• Good understanding of Information Technology; trends, products and solutions


• At least two years of work experience in a similar position supporting a variety of technologies and services


• In depth knowledge of:

• Windows OS (Windows 10)


• Mac OS


• Microsoft Office & Office 365 applications


• PC\Laptop hardware


• PC\Laptop peripherals, including printers


• Mobile devices (iOS, Android)

• ITIL certification is an advantage


• Customer focused with a passion and drive for customer satisfaction and delivering business values


• Ability to work independently and responsibly and demonstrate a strong work ethos


• Proficiency in English and German required

Additional Information

We look forward to receiving your online application.

Zurich wants to attract the best talent and we acknowledge that talents might not always be available full-time. At Zurich we will consider requests for flexible working. Many of our employees work flexibly in a variety of ways. Please talk to us during the interview about the flexibility you may need.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Are you interested in working for a company that values its people and put's its customers and employees at the heart of everything we do? Are you looking for growth opportunities beyond simply a career? Then Zurich could be just the place for you!

Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! 

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team. 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 

• Location(s):  CH - Zürich 


• Remote working: No


• Schedule: Full Time


• Recruiter name: Grace Cunningham