Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS' ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS' 7500 employees and specialized partners span the full range of the industry – from insurance, banking, telecommunications, and media, retail to energy supply and travel & transportation – addressing customer needs in more than 20 countries.
In this role you will boost our Global Marketing & Communications team with valuable capabilities in digital marketing and marketing automation. As a Switzerland-based part of the global team, you will have regular exchange with colleagues in several countries around the globe, bringing SPS digital marketing to a new level.
• Implement marketing automation: set-up, test, execute and report on digital campaigns for lead management, lead nurturing, lead scoring and lead routing
• Create our customer journeys for C-Level
• Create nurturing streams, develop relevant content and bring new ideas for continuous improvement
• Develop, coordinate and execute marketing automation training programs for colleagues
• Social Media management: design & enforce SPS presence on Social Media (focus on B2B: LinkedIn & Twitter) via Oktopost Platform
• University degree in Business Administration, Marketing or Business Informatics
• At least 2-4 years of relevant work experience in a similar position with focus on Marketing Automation
• Solid experience in implementing and running marketing campaigns, designing customer journeys and nurturing streams (ideally for B2B sector)
• Experience with marketing automation tools (e.g. Oracle/Eloqua)
• Ability to proactively drive and create new content & come up with new ideas
• Hands-on personality who is used to work independently and has a strong affinity to marketing
• Project- & stakeholder management experience is a plus
• Fluency in business English & German
Frau Brigitte Dürr
Head of Global Marketing and Communication