Our packaging is in great demand on the market. The joy of innovation, quality awareness and a focus on problem-solving shapes our thinking and acting. As a result, we have become a leading company in the field of corrugated cardboard packaging and are active throughout Europe.
To strengthen our team we are looking for you
Salesforce Specialist (m/w/d)
Your tasks:
To ensure the entire end-to-end operation in the area of e-commerce, CRM and marketing CRM, provide technical support for the countries
Responsibility for the further system development, continuous alignment with CI / CD and delivery in the multi-cloud environment
Management of technical questions with our suppliers and implementation partners, like performance, release and license management, system extensions and add-ons implementation, integration to our system landscape etc.
Management and monitoring of service level agreement with our service providers.
Development and testing of new functions together with the business and responsibility for the technical documentation.
General support - coordination of third-party service providers
You will be a member of wider IT business application team
You will also participate in the strategic development of the roadmap, taking optimal account of costs and benefits and the long-term IT strategy
Your Profile:
Comprehensive knowledge of Salesforce (Sales, Commerce, Pardot), data structures, Lightning platform and maintenance.
Very good IT / technical background
Proven project management skills. Ability to build strong relationships with virtual, international (and cross-cultural) teams.
Strategic skills to develop long-term visions and the ability to translate these into actionable roadmaps that are widely accepted.
Communicative, dynamic and assertive
You enjoy an agile way of working with short decision-making paths
Fluent in English is a must
German language knowledge would be an advantage
We offer:
Participation in the global customer engagement team and the digital transformation
Dynamic and international family company
A corporate culture based on collaboration, quality, learning, economy and personal integrity
A lot of creative freedom in the team and the opportunity to fully contribute
Modern employment conditions and attractive social benefits
Support in subject-related further development
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